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For Affordable Housing properties, rent is set as a discount of the market rent price – usually at 20–25 per cent of the price of similar properties in the area. Ideally the rent price is no more than 30 per cent of the gross household income.
In this case, Link Wentworth assesses each applicant’s individual circumstances according to the NSW Affordable Housing Ministerial Guidelines.
For Social Housing properties, eligible tenants can apply for a rental subsidy. A rental subsidy means that you only pay a percentage of your household’s income in rent. The percentage is from 25 percent.
You need to apply for a rental subsidy. If you are approved for a rental subsidy, you will pay less than the market rent for your home.
This application is called ‘rent review’. It is important that you complete it on time, so your rental subsidy is not affected. If you return the forms late, you may be charged the full market rent.
Link Wentworth will conduct rent reviews every six months. The purpose of the review is to make sure you are paying the correct amount of rent and update any changes to your household income.
If your circumstances change, for example someone moves in or out of your home, you start a new job, or leave your job, you must contact us and return an ‘Application for a Rental Subsidy’ form, along with documentation supporting the changes, so that we can reassess your rental subsidy based on your new household income and you don’t fall behind in rent.
As well as rent, you may need to pay Link Wentworth for the water you use.
Your water charge is calculated as follows:
If you are unsure what your water rate is, please contact your Tenancy Manager.
For some other tenants, your water charge is calculated as follows:
If your home has its own water metre, you simply pay for the water you use, and are billed four times a year.
If your home shares a water metre with other properties, you pay based on the total number of people in your household. Link Wentworth calculates your water payment every quarter, and you have 21 days to make a payment.
You are responsible for the cost of connection and use of electricity and gas. Any faults with wiring/gas pipes or the meter are Link Wentworth’s responsibility.
You are responsible for insuring your own possessions against fire, theft or other damage.
You are responsible for the cost of repairing damage around your property that you have caused, or damage that has resulted from not maintaining your property. Click here for more about repairs and maintenance.
If you need help understanding your rent, please see our Fact sheet.
At the beginning of your tenancy, Link Wentworth will have given you a tenant reference number. Please quote this number when making any tenancy-related payment
This free service is the easiest way to pay if you currently receive a Centrelink payment.
Centrepay is a voluntary bill-paying service which is free for Centrelink customers. Use Centrepay to arrange regular deductions from your Centrelink payment.
You can start or change a deduction at any time. The quickest way to do it is through your Centrelink account online.
Centrepay takes out your rent or water amount directly from your Centrelink benefits, so you won’t need to make payments manually. Most of Link Wentworth’s tenants use this method.
If you’d like to set up Centrepay, please contact your Tenancy Manager.
This free service is the easiest way to pay if you are not using Centrepay.
Using this service, you can pay your rent, water and other tenancy-related charges:
For more information about the Link Wentworth rent card, download the Rent Card Fact Sheet.
If you are an Affordable Housing tenant, there are two ways in which you can make your payments.
If you are having difficulty paying your rent and bills, please contact your Tenancy Manager. We will work with you to see if we can find a solution.
Your Tenancy Manager can help you by:
We welcome your feedback on our resident programs and ideas for future programs.
Share your input through our surveys or by completing our online Tenant feedback form.
Link Wentworth wishes to acknowledge the Traditional Custodians of the Land on which we work and pay our respect to the Elders past, present and emerging, and extend that respect to all Aboriginal and Torres Strait Islander people.
