Mission Statement

Our Purpose, Community, Values and Intent

Our Purpose

We provide secure, appropriate and affordable housing, the support required for people to sustain that housing, and the connections required to fully participate in our community.

Our Values

We respect the diverse individuals, partners and communities we work with. Fairness, trust and equitable treatment are the hallmarks of how we work.

We perform our duties to the highest standards and with honesty and transparency.

We care about each other and the people we house and support.

Our Community

We are strongly committed to Western Sydney and Lithgow and are proud of our origins in the Hawkesbury, Nepean and Blue Mountains area. We will expand where we can develop strong community connections and effective partnerships, across the spectrum of housing need.

Our Intent

We improve tenant experiences
Providing and maintaining access to suitable housing with tailored ‘person centred’ support to sustain tenancies and increase capacity for independent living.

We build communities
Building resilient communities which enable local leadership and participation.

We create housing solutions
Increasing the availability of appropriate and affordable housing to address chronic housing stress in our community.

We reduce homelessness
Delivering innovative and sustainable solutions for resolving and preventing homelessness.

We build organisational capacity
Developing the culture and capability to deliver highly effective services and thus be widely recognised for our commitment to social change.