logo
 

Tenant Information Handbook

The Tenant Information Handbook is a useful guide to renting from Wentworth. It includes a range of information about:

  • your tenancy
  • rights and responsibilities
  • rent and other charges
  • what to do if your circumstances change
  • applying to transfer
  • complaints and appeals processes.

Repairs and Maintenance

During the day:

For repairs and maintenance issues please contact Wentworth on 02 4777 8000

After hours:

For after hours emergency maintenance please call our emergency hotline on 1300 761 315. For non urgent repairs please call 02 4777 8000 and leave a message for our maintenance team.

Further Information and Assistance

Wentworth's Tenant Newsletter - Wentworth produces a tenant newsletter, generally every three months. This newsletter is mailed out to all tenants. It provides up to date information on what is happening in Wentworth. It also tries to answer questions raised by tenants. For a copy of the most recent newsletter click here

Tenant Connect is a community program for older tenants living in social housing across NSW. For more information click here

Wentworth also encourages all tenants to become members of the NSW Community Housing Tenant Network. For more information about this Network including its aims, upcoming events and regular newsletter please click here
 

On January 31, 2011 the new tenancy legislation came into affect. For information on how this change may affect you please see the fact sheet (found here) or visit the Department of Fair Trading's website.

A number of Wentworth's Policies are available on this website. Please click the links below:

Further information and assistance

Please contact us if you need further information or assistance.

 

HIGHLIGHTS & LINKS

Tenant Information Handbook


Complaints and Appeals Brochure


Complaints Form


Appeals Form


Housing Appeals Committee


Most Recent Tenant Newsletter


Form A - Application for Rental Subsidy

Form B - Centrelink Income Consent Form

Form C - Wages and Salaries Statement

Form D - Authority for Variation of Centrelink Deductions


Tenant Connect - is a community program for older tenants living in social housing across NSW. For more information click here


For further information or assistance please contact our Customer Service Team on 02 4777 8000, email at admin@wentworth.org.au or visit one of our three offices.