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Tenant Information Handbook

The Tenant Information Handbook is a useful guide to renting from Wentworth. It includes a range of information about:

  • your tenancy
  • rights and responsibilities
  • rent and other charges
  • what to do if your circumstances change
  • applying to transfer
  • complaints and appeals processes.

Repairs and Maintenance

During the day:

For repairs and maintenance issues please contact Wentworth on 4731 5851.

After hours:

Phone numbers of tradespeople to contact in an emergency, after business hours, are listed on the bottom of the first page of your tenancy agreement, or the annual updated emergency list we mail to you.

Further Information and Assistance

Wentworth's Tenant Newsletter - Wentworth produces a tenant newsletter, generally every three months. This newsletter is mailed out to all tenants. It provides up to date information on what is happening in Wentworth. It also tries to answer questions raised by tenants. For a copy of the most recent newsletter click here  

Tenant Connect is a community program for older tenants living in social housing across NSW. For more information click here

Wentworth also encourages all tenants to become members of the NSW Community Housing Tenant Network. For more information about this Network including its aims, upcoming events and regular newsletter please click here

Applications for the 2011 Housing NSW Youth Scholarships are now open. Young people living in social housing, who will be studying year 11 or 12 at a NSW high school or TAFE college for the HSC or TAFE equivalent during the 2011 academic year, are encouraged to apply. For more information click here.

Housing NSW also invites Expressions of Interest from social housing tenants who are interested in being considered for appointment to vacant positions on the Social Housing Tenants Advisory Committee (SHTAC). For application forms, please see the SHTAC webpage.

Further information and assistance

Please contact us if you need further information or assistance.

 

HIGHLIGHTS & LINKS

Tenant Information Handbook


Complaints and Appeals Brochure


Complaints Form


Appeals Form


Most Recent Tenant Newsletter


Form A - Application for Rental Subsidy

Form B - Centrelink Income Consent Form

Form C - Wages and Salaries Statement

Form D - Authority for Variation of Centrelink Deductions


Tenant Connect - is a community program for older tenants living in social housing across NSW. For more information click here
Warning about ceiling insulation
- Tenants should not give permission to private contractors to go ahead with roof insulation. Check with us first. Further information is available here
For further information or assistance please contact our Customer Service Team on 4731 5851 or email at admin@wentworth.org.au or visit us